Processing & Delivery Time
Orders from Shahzain Mart typically ship within 1 business day via iMile and arrive within 2 to 3 days. We also offer a Next-Day Delivery option, which ships the same day via UPS and arrives the following business day. Even if the order doesn't ship on the same day of purchase, it will still arrive the next business day.
Shipping Notification & Tracking
Once your order has shipped, we’ll send you a shipping notification as soon as the tracking number becomes active. Please allow up to 24 hours for the tracking details to update.
Issues & Delays
If you experience any issues or delays, please contact us at shahzainmartofficial@gmail.com. Kindly note that once an order has shipped, any shipping delays are outside our control.
Incorrect Shipping Address
Please double-check your shipping address at checkout. While our system may catch minor errors, some may still go unnoticed, which could lead to failed delivery and a return to sender.
Returns
How Do I Return My Order?
Contact us at shahzainmartofficial@gmail.com within 7 days of purchase. We’ll assist you with the return process.
We're here to help and make sure your experience with Shahzain Mart is a pleasant one!
How Do I Exchange an Item?
To request an exchange, please contact us within 7 days of purchase and ensure the product is unused and in perfect condition. Email shahzainmartofficial@gmail.com with the details of your request.
Please note: Customers are responsible for postage fees for exchanges. However, if you received the wrong item, send us a photo and we’ll cover the return shipping costs.
